Terms of service

1. Introduction

Welcome to Hum Threads. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.


2. Use of Website

By using this website, you confirm that:

You agree to use this website only for lawful purposes.
You must not misuse the website or attempt to disrupt its functionality.
All content on this website is for personal use and may not be copied or reused without permission.


3. Products & Services
  • We strive to display product colors, details & size as accurately as possible. However, slight variations may occur due to screen settings.
  • All product descriptions, pricing, and availability are subject to change without prior notice.
  • We reserve the right to discontinue any product at any time.

4. Pricing & Payments
  • All prices are listed in INR (₹) and include applicable taxes unless stated otherwise.
  • We accept secure online payments through trusted payment gateways.
  • In case of pricing errors, we reserve the right to cancel or refuse any order in 3 days (Working days).

5. Orders & Acceptance
  • Orders are processed, subject to availability.
  • Delivery timelines may vary based on location and external factors.
  • Once shipped, tracking details will be shared via email/SMS.


  1. Returns & Exchanges
  • Returns and exchanges are accepted within 3 days of delivery (subject to our Return Policy).
  • Items must be unused, unwashed, and in original condition with tags intact as delivery.
  • Certain items (like sale products or customized items) may not be eligible for return.
  • Exchange is allowed only once, not more than that.


  1. Order Cancellation
  • If the selected item is unavailable or out of stock, you will receive a credit that can be used like money or more.
  • Once shipped, cancellation is not possible, but you may request a return after delivery.

8. Limitation of Liability
  • Hum Threads shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee uninterrupted access to the website.
  • The base company is not responsible for incorrect products; the agency delivering the product is accountable.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

10. Changes to Terms
  • We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website implies acceptance of the updated terms.


11. Contact Information

Hum Threads – Atelier
Besides Lotus Electronics, G-13, Mytri Willows, Sir Bezonji Mehta Road, Gandhi Sagar Rd, opp. Empress City Mall, Nagpur, Maharashtra 440018

📧 Email: support@humthreads.com
📞 Phone: +91 8999850439