Privacy policy

1. Introduction

At Hum Threads, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

2. Personal Information

When you place an order or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment details (processed securely via third-party gateways)
3. Non-Personal Information
  • Browser type
  • Device information
  • IP address
  • Website usage data (pages visited, time spent, etc.)
4. How We Use Your Information
  • Process and deliver your orders
  • Communicate order updates
  • Provide customer support
  • Improve our website and services
  • Send promotional emails (only if you opt-in)
5. Payment Security

All payments are processed through secure and trusted payment gateways. We do not store your card details on our servers.

6. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

  • Delivery partners (for order fulfillment)
  • Payment gateways (for secure transactions)
  • Service providers (for website operations)
7. Cookies

Our website uses cookies to:

  • Enhance user experience
  • Remember preferences
  • Analyze website traffic

You can disable cookies through your browser settings if you prefer.

8. Data Protection

We take appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.

9. Marketing Communication
  • You may receive emails about offers, updates, or new collections.
  • You can unsubscribe anytime using the link in the email.
10. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt-out of marketing communications
11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

13. Contact Information

Hum Threads – Atelier
Besides Lotus Electronics, G-13, Mytri Willows, Sir Bezonji Mehta Road, Gandhi Sagar Rd, opp. Empress City Mall, Nagpur, Maharashtra 440018

📧 Email: support@humthreads.com
📞 Phone: +91 8999850439